Premier Inn Burgess Hill, Burgess Hill ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Charles Avenue, Burgess Hill, United Kingdom, RH15 9TQ

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Burgess Hill 1.0 mi

Airports

London Gatwick (LGW) 19.5 mi

London Heathrow (LHR) 61.2 mi

Train

Burgess Hill 1.0 mi

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

No Smoking

Non-smoking rooms

General

Non-smoking rooms
Wi-Fi

Media

CD player

Location

Charles Avenue, Burgess Hill, United Kingdom, RH15 9TQ

Map view

Charles Avenue, Burgess Hill, United Kingdom, RH15 9TQ

City landmarks

Farm

Washbrooks Family Farm

2.0 mi

Civic Way The Martlets Shopping Centre

Martlets Hall & Events

1.0 mi

The Triangle

High Places Burgess Hill

1.2 mi

St Edward the Confessor

3400 ft

Emily Temple Monument

2100 ft

The Big Bench

2100 ft

Church

St Wilfrid's Church

3800 ft

Church

The King's Church Mid-Sussex

3000 ft

Hurstpierpoint College Chapel

4400 ft

Church

Gateway Baptist Church

3200 ft

Church

St John the Evangelist's Church

4600 ft

Muslim Community Mosque

3600 ft

Maple Drive

The mill pond

1.2 mi

Movie theater

Orion Cinema

5100 ft

Oakmeeds Gospel Hall

4300 ft

Shopping Area

The Martlets Shopping Centre

4500 ft

The Point Church

4500 ft

Apollo Lasertag

4500 ft

War Memeorial

4600 ft

Broadway Theatre

Burgess Hill Theatre

4600 ft

Mall

Market Place Shopping Centre

4700 ft

Market Place

4700 ft

Centre Church

4900 ft

Church

All Saints United Reformed Church

1.1 mi

Salvation Army

5100 ft

Sheddingdean Neighourhood Centre

1.2 mi

Church

St Andrew's Church

1.4 mi

St Francis of Assisi

1.4 mi

Nearby

Downland Viewpoint

1900 ft

Restaurants

Cafe Makara

3700 ft

231 London Road

Buddy's

4100 ft

247 London Road

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Free parking

Restaurant nearby

Robbed by cleaner

Dusty and stuffy room

6.6/10

Nice

Rooms

6.8

Location

7.2

Service

7.2

Dining

6.2

Ivan

United Kingdom, June 2024

7.4/10

I had a wonderful stay at the hotel. The rooms were very nice and well-equipped, featuring all the free view channels. However, the temperature was a bit cold at times. The service was exceptional, with the staff being very friendly and helpful. The location was ideal for me, being nice and quiet, and the staff were polite and helpful. The dining experience was a bit of a letdown with slow service on the first day and a poor value meal deal. The facilities were satisfactory overall.

Rooms

8.0

The rooms were very nice and well-equipped, with all the free view channels tuned in.

Service

9.0

The service was amazing, with the staff being very friendly and helpful.

Location

8.0

The location was nice and quiet, which was important to me, with polite and helpful staff upon arrival and checkout.

Dining

5.0

The dining experience was so slow on the first day that I couldn't risk it the second morning, and the meal deal was poor value with many surcharges on the menu items.

Facilities

7.0

The facilities were satisfactory overall.

Herbert

United Kingdom, November 2023

7.0/10

The hotel is ideal for an overnight stay, meeting some of our requests like having all the free view channels tuned in, a spacious car park with free parking, a restaurant conveniently located next door, and a supermarket just around the corner. However, it needs refurbishing, especially in terms of tired-looking plumbing and carpets.

Rooms

7.0

The rooms met our needs for an overnight stay, and we appreciated having all the free view channels available. However, refurbishment is due, particularly with tired-looking plumbing and carpets.

Service

8.0

The service was fantastic with a quick response of just 5 minutes to our request for an additional duvet for the single bed. The staff were lovely, friendly, and professional, making our stay pleasant. However, there was a moment where it seemed like one of the staff members was not fully engaged.

Location

6.0

The location was convenient for accessing all routes and the places we were visiting. However, it's not the best choice if you prefer dining outside the hotel, and it might seem a bit out of place on an industrial estate.

Dining

8.0

The dining experience offered good options and was of excellent quality. However, if you prefer other breakfast options, you might need to go to a nearby location such as MacDonald's.

Facilities

6.0

The facilities were adequate for our needs during our stay. However, there is room for improvement to align with modern standards.

Hugh

United Kingdom, September 2023

5.0/10

The hotel had some positives like a big car park with free parking, and a nearby restaurant, but my stay was marred by the unfortunate incident of being robbed by a cleaner. The room itself was dusty and stuffy, and I had a very expensive personal possession stolen.

Rooms

5.0

The room, which went some way to our request, was dusty & stuffy with all the free view channels tuned in.

Service

5.0

The service seemed to think that the hotel was run for them, not by them for guests.

Location

7.0

The location was excellent for me as I was visiting a company in the nearby industrial estate.

Dining

5.0

I opted to dine elsewhere for breakfast down the road.

Facilities

5.0

The facilities were completely outside of their ability to solve.

Free parking

Robbed by cleaner

Duncan

United Kingdom, August 2023

7.2/10

The hotel rooms were clean and an excellent size for a small family, although there was an incident where some items went missing. Despite that, the room had all the free view channels tuned in which was a nice touch. The location is convenient to access all routes and places to visit, offering free parking. The dining experience was a bit hit and miss as it was served by a different company with varying values, but the dishes were freshly prepared. Overall, the facilities were sufficient but not extravagant.

Rooms

7.0

The rooms were clean and comfortable for a small family, but some items went missing during the stay.

Service

8.0

The staff was more than helpful and very friendly, making the stay pleasant despite the incident.

Location

8.0

The hotel is between Brighton and Haywards Heath, making it easy to access and with free parking.

Dining

6.0

The dining experience was a bit hit and miss with freshly prepared dishes, although served by a different company.

Facilities

7.0

The hotel facilities were satisfactory, providing what was needed during the stay.

David

United Kingdom, July 2023

7.4/10

The hotel had all I required for a night stay and for a good price; noise transfer through ceilings from rooms above was excessive, though the rooms were very clean. The service was really helpful with a fun attitude. The location, while on the edge of an industrial area, was nice and quiet, important for me, and the staff very polite and helpful. The dining, farmed out to the Beefeater next door, was semi-warm but worth it if you eat early.

Rooms

8.0

The rooms were clean and had all I required for the night stay at a good price.

Service

8.0

The service was really helpful and had a fun attitude.

Location

7.0

The location, while on the edge of an industrial area, was nice and quiet, and the staff very polite and helpful.

Dining

7.0

The dining experience, farmed out to the Beefeater next door, was semi-warm but worth it if you eat early.